Privacy Policy

Our Privacy Commitment

PantryPath is committed to protecting your privacy while helping you find food assistance. We understand that seeking help can be sensitive, and we've designed our service to collect minimal personal information while maximizing your ability to find resources.

This Privacy Policy explains how we handle information when you use our website and services.

Information We Collect

Information You Provide

• ZIP Code Searches: When you search for food pantries, we process your ZIP code to show nearby locations. We do not store this information.
• Contact Forms: If you contact us for support or feedback, we collect your email address and message content.
• Location Services: If you enable location services, we use your approximate location to find nearby resources. This data is not stored.

Automatically Collected Information

• Usage Analytics: We collect anonymous usage statistics to improve our service (pages viewed, search patterns, device type).
• Technical Information: Basic technical data like IP address, browser type, and operating system for security and functionality.
• Performance Data: Website performance metrics to ensure fast, reliable service.

How We Use Your Information

• Provide Services: Process ZIP code searches and show relevant food pantry locations
• Improve Experience: Analyze usage patterns to enhance website functionality and user experience
• Respond to Inquiries: Reply to support requests and feedback submissions
• Security: Protect against abuse, fraud, and security threats
• Legal Compliance: Meet legal requirements and respond to lawful requests

Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for commercial purposes.

Limited Sharing

We may share information only in these specific circumstances:

• Service Providers: Trusted vendors who help operate our website (hosting, analytics, security) under strict privacy agreements
• Legal Requirements: When required by law, court order, or government request
• Safety: To protect the rights, property, or safety of users or the public
• Business Transfer: In the event of a merger, acquisition, or asset sale (with continued privacy protection)

Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Data transmission is encrypted using industry-standard SSL/TLS protocols
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Periodic security reviews and vulnerability assessments
• Incident Response: Procedures to detect, respond to, and report security incidents

Your Rights and Choices

Your Privacy Rights

• Access: Request information about what personal data we have about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your personal data in a structured format
• Opt-Out: Opt out of certain data collection and processing activities

How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@pantrypath.org. We will respond within 30 days and may require identity verification.

Cookies and Tracking

We use cookies and similar technologies to:

• Essential Functions: Enable core website functionality and user preferences
• Analytics: Understand how visitors use our site to make improvements
• Performance: Optimize loading speed and user experience

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Children's Privacy

PantryPath does not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately. If you believe a child has provided personal information, please contact us at privacy@pantrypath.org.

International Users

PantryPath primarily serves users in the United States. If you access our services from outside the U.S., your information may be transferred to and processed in the United States, which may have different privacy laws than your country.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify users of significant changes by posting the updated policy on our website and updating the "Last updated" date. Continued use of our services after changes indicates acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us: