Terms of Service
Clear, honest terms for a service built to help
Last updated: January 9, 2025
The Simple Version
What You Can Do
- Search for food pantries completely free
- Share pantry info with others who need help
- Use all features without creating an account
- Submit corrections to help improve accuracy
Important to Remember
- Always call ahead to confirm hours and availability
- We don't operate the pantries, just list them
- Information can change without notice
- Use our service respectfully and legally
Need immediate food assistance? Don't wait - get help now:
Call 2-1-1 for Emergency HelpAcceptance of Terms
By accessing and using PantryPath, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.
These terms may be updated from time to time. Your continued use of PantryPath after changes are posted constitutes acceptance of the updated terms.
About PantryPath
PantryPath is a free public service that helps people find food pantries, meal programs, and related assistance resources. We aggregate publicly available information about food assistance programs to make this information more accessible to those in need.
Important: PantryPath is an information service only. We do not operate food pantries or distribute food directly.
Permitted Use
You may use PantryPath to:
- Search for food pantries and meal programs
- View location information, hours, and contact details
- Access guides and resources about food assistance
- Share information with others who may need assistance
Prohibited Uses
You may not use PantryPath to:
- Violate any applicable laws or regulations
- Harass, abuse, or harm others or threaten to do so
- Impersonate any person or entity
- Interfere with or disrupt our services or servers
- Attempt to gain unauthorized access to our systems
- Use automated tools to scrape or collect data without permission
- Post false, misleading, or defamatory content
- Distribute malware, viruses, or other harmful code
- Use the service for commercial purposes without authorization
Information Accuracy
Our Commitment
We strive to provide accurate, up-to-date information about food assistance programs. We work with community partners and use publicly available data sources to maintain our directory.
Information Limitations
However, you acknowledge that:
- Information may become outdated between our updates
- Program details (hours, eligibility, availability) can change without notice
- We cannot guarantee the accuracy of third-party information
- Always call ahead to confirm current information before visiting
Verification Recommended
We recommend calling food pantries directly to confirm hours, availability, and requirements before visiting.
Disclaimers and Limitations
Service Availability
- PantryPath is provided "as is" without warranties of any kind
- We do not guarantee uninterrupted or error-free service
- Service may be temporarily unavailable for maintenance or technical issues
- We reserve the right to modify or discontinue features at any time
No Liability for Third-Party Actions
PantryPath is not responsible for:
- The actions, policies, or practices of food pantries or other organizations
- Changes to program availability, eligibility, or requirements
- Quality, safety, or condition of food provided by third parties
- Treatment or experiences at food assistance locations
Limitation of Liability
To the maximum extent permitted by law, PantryPath and its operators shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:
- Use or inability to use our service
- Inaccurate or outdated information
- Interactions with third-party organizations
- Technical problems or service interruptions
- Loss of data or unauthorized access to information
User Content
Content You Provide
If you provide feedback, suggestions, corrections, or other content to PantryPath, you grant us a non-exclusive, royalty-free license to use this content to improve our service.
Content Standards
Any content you provide must:
- Be truthful and accurate
- Not violate others' rights or privacy
- Not contain harmful, offensive, or illegal material
- Not include personal information of others without consent
Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Intellectual Property
The PantryPath website, including its design, text, graphics, and functionality, is owned by PantryPath and protected by copyright and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from our content without written permission, except as permitted for personal, non-commercial use.
Termination
We may suspend or terminate your access to PantryPath if you violate these terms or engage in harmful behavior. You may stop using our service at any time.
Provisions regarding disclaimers, limitations of liability, and intellectual property survive termination of your use.
Governing Law
These Terms of Service are governed by the laws of the United States and the state where PantryPath is operated, without regard to conflict of law principles.
Any disputes will be resolved through binding arbitration or in courts of competent jurisdiction in the applicable state.
Contact Information
If you have questions about these Terms of Service, please contact us:
Email: legal@pantrypath.org
Mail: PantryPath Legal
[Address to be added]
Our Mission
While these terms are legally necessary, our goal is simple: connect people with resources in a respectful, accessible way.
Questions or concerns? We're here to help.
Please reach out if you need assistance or clarification about any aspect of our service.
Our Commitment to You
PantryPath exists to help people find food assistance when they need it. We believe that access to food is a basic human need, and we're committed to making that access easier and more dignified.